Business Analyst


  • At least 1 – 3 years of experience related fields.
  • Bachelor’s Degree or Post Graduate in Computer Science, Information Technology, or an equivalent field from a recognized institution.

Required Skills

  • Fluent in English, both in spoken and written communication, to interact confidently and effectively with clients and team members.
  • Proficiency or knowledge in programming languages and SQL scripting is a plus.
  • Open-mindedness, strong communication abilities, and excellent interpersonal skills are essential, enabling effective collaboration with clients and internal teams.

Job scope & Responsibilities

  • Clarify, update, and improve business processes.
  • Understand and communicate the needs of multiple stakeholders.
  • Gather information from various sources, evaluate it, reconcile conflicts, disseminate high-level information into details, and distinguish user requests.
  • Interpret the business needs of customers and translate them into functional specifications.
  • Present proposed solutions to clients, conduct demonstrations, and effectively communicate the value and functionalities of the proposed technology solutions.
  • Liaise between technology teams, support teams, business units, and clients.
  • Cultivate and maintain strong relationships with clients, understand their evolving needs, and provide ongoing support and guidance throughout the project lifecycle.

Company information

JT Automation Media Sdn Bhd

Registration No.


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